How Does Zendio Email Tracking Work?

One easy download and installation gets you started right away

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Latest Updates

Microsoft Releases Study on Email and Online Communications Habits

3/14/2013 4:00:00 AM recently released an interesting infographic created by Microsoft on the past, present and future of email.

Zendio Email Tracking v Microsoft Email Read Receipts

2/5/2013 5:00:00 AM

A common question we get is how Zendio email tracking differs from an email read receipt in Microsoft Outlook. We first addressed this question about a year ago in this blog post, but thought it might be time for a refresher. As we will explain, Zendio offers a far more robust and reliable service when it comes to tracking emails.

How Does Zendio Work?

Zendio is simple to use. You don’t need to take any additional steps when you send your emails. An easy software download installs the email tracking software add in into your Microsoft Outlook and instantly enables you to track your emails, receive read and click-through notifications and provides access to additional data and features.
Click the Zendio Tab In Microsoft Outlook to Enable Tracking

Link Tracking
Simply turn on Zendio to start getting notifications sent right to your inbox
Once you install Zendio, a simple click will open the program and install it in Microsoft Outlook.

By default Zendio is now activated and automatically tracking when someone reads your email or clicks a link.

Of course, you can disable the notifications at any time.

No Learning Curve. It Just Works

Simply turn on Zendio to start getting notifications sent right to your inbox
To start using Zendio send an email just as you do now. There is no software to learn and no additional steps needed.

As soon as the recipient reads your email or clicks on a link, you will be notified via email or text message of the exact date, time and approximate location of the recipient.

You can also check out the Zendio Tracking Inbox where all your past email delivery confirmations are archived and searchable so you always have the data you need at your fingertips.
Your Emails Stay Private

You emails do not pass through our servers
You don't have to worry about the content of your emails being exposed or available to anyone at Zendio because they never pass through our servers.

Here's what happens:

Our technology simply puts a small pixel into your email. That's it. You still send your email through your own ISP. The only things we keep on file in your Zendio analytics for your access are:

  1. The subject line. Without that, it would be hard for you to review read tracking and analytics on past emails.
  2. The recipient's email address
  3. The date and time sent
  4. Times and locations where email was read
  5. Times and locations where links embedded in email were clicked
So there's no need to worry. The contents of your emails are not accessible to anyone at Zendio.
Want to Know More?

Use the Tracking Inbox to get additional data
Click the Tracking button in Outlook to launch the Zendio Tracking Inbox.

To review the following information for a specific email:
  • Time email was read
  • Date email was read
  • Approximate location of the recipient
  • What links were clicked
Or, review patterns for specific email addresses:
  • The times of day someone most often reads your emails
  • How long it normally takes from the time you send an email until it is read
Promote Your Brand with Custom Email Stationery

Customize the look of your emails with the Zendio Stationery creator
With Zendio Stationery creator you can promote your brand with every email that you send. Just pick a template that best matches your business. Then customize it with your picture, logo, personal and company information.

Best of all you can have different stationery files for different types of communications. Design stationery for:
  • personal follow-ups
  • proposal requests
  • business inquiries
The possibilities are endless. Click here to see some of our stationery designs

Keep your email between you your recipient
Unlike other email analytics and tracking software, your emails never pass through our servers. Simply put that means we don't have to see or store your email.